Metric Chart: Outcomes for Information Technology and Physical Infrastructure and Services. 2023 Goal: Increase IT Major Project On-Time Completion rate to 90% and Facilities Annual Capital Reinvestment Amount to 100%. IT 2018 calendar year baseline: 47%. 2019 calendar year progress: 76%. IT 2023 calendar year goal: 90%. Facilities 2017 fiscal year baseline: 49%. 2018 fiscal year progress: 68%. 2019 fiscal year progress: 46%. Facilities 2023 fiscal year goal: 100%.
IT major project on-time completion rate was negatively affected by the pandemic.
The growth of the faculty, research and small classes have placed a higher demand on space planning , allocation and management. Our Facilities department will assure that all these demands are met.
FSU will continue to improve on ratings of the quality of IT and Facilities infrastructure and customer satisfaction with IT and Facilities operations.
To empower innovation and excellence across the university community, FSU will invest in IT operations to provide robust enterprise technology services, solutions, and products.